PRIVACY POLICY

As soon as you visit our website www.wearemak.com or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have any questions or want to know what information we have about you, please contact us. We may update this privacy statement if necessary. Therefore, we recommend regularly reviewing this privacy statement to stay informed of any changes. This privacy statement was last updated on October 14, 2024.

Table of Contents:

  1. When does this privacy statement apply?

  2. Who uses your data?

  3. From whom do we use data?

  4. How do we obtain your data?

  5. What data do we use from you?

  6. What do we use your data for?

  7. How long do we keep your data?

  8. With whom do we share your data?

  9. Where do we store your data?

  10. How secure is your data with us?

  11. What can you ask of us?

  12. What rules apply to this privacy statement?

  13. What cookies do we use?

  14. What do we do with the data of minors?

  15. Do you have a question about this privacy statement?

1. When does this privacy statement apply?

This privacy statement applies to all personal data we process and all domains related to us. This includes the personal data of anyone who has had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data is any information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, visit the website of the Data Protection Authority.

2. Who uses my data?

We Are MAK Studio is responsible for the website www.wearemak.com and, as such, is the responsible organization for using your personal data as described in this privacy statement. The full details are:

We Are MAK Studio
Ridderspoorweg 167
1032LL Amsterdam
95191275

3. From whom do we use data?

We process the personal data of anyone who has had contact with us or visited our website. This includes visitors, private customers, business clients, and contacts of our partners.

4. How do we obtain your data?

We obtain data directly from you when you:

  • Fill out data on our website

5. What data do we use from you?

We use the following data:

  • Name

  • Gender

  • Residential or business address

  • Delivery address

  • Email address

  • Phone number

  • Payment details

6. What do we use your data for?

We use your personal data only for the purposes we are allowed to use it for:

  • We use your data to provide you with the best service as a customer, which we cannot do without that information.

  • We use your data to comply with the law, such as storing data for the tax authorities.

7. How long do we keep your data?

We keep your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we store your data according to the legal retention period of seven years. After that, we only store your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we store specific data, please contact us.

8. With whom do we share your data?

Your personal data is used only by us. We will never share your personal data with others.

9. Where do we store your data?

We process your data within the European Economic Area (EEA), which means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How secure is your data with us?

We have taken extensive measures to secure your data as effectively as possible, both organizationally and technically. We have secured our systems and various communication channels to ensure that your data does not fall into the wrong hands. Therefore, your data is safe with us. We also ensure that only authorized individuals have access to your data. If you have questions about the specific security measures, please contact us.

11. What can you ask of us?

Because we use personal data, you have several rights. Below we list these rights for you:

  • Right to information: We must explain in a clear and understandable manner what we do with your data and what control you have over it. Therefore, this privacy statement explains in detail what data we collect from you and how we handle it.

  • Right to access: You can always ask us to access the data we have from you.

  • Right to correction: You can ask us to correct your data if it is incorrect or incomplete.

  • Right to object: You can object to the processing of your data if you do not agree with how we handle your personal data. This right applies to data used for direct marketing. You can, for example, indicate that you no longer want to receive emails from us. This also applies to personalized recommendations on our website.

  • Right to data portability: If you are a customer or have given permission for the use of your data, you can ask us to send you the digital data we have from you. This allows you to transfer your data to another organization if you wish.

  • Right to restrict use: You can ask us to restrict the use of your data. This means that, in certain cases, we may only store your data but not use it.

  • Right to be forgotten: You can ask us to delete all data we have from you. We will then delete all data that can be traced back to you. In some cases, we may not be able or allowed to delete your data. For example, we must keep some data for 7 years for the tax authorities.

  • Right to file a complaint: You can file a complaint about how we handle your data. If you have a complaint, we will gladly resolve it for you. Please contact us. You can also submit your complaint to the Data Protection Authority. Of course, we hope it doesn't come to this, but in the worst case, you can take the matter to court. In that case, the court in the location of We Are MAK Studio will handle your complaint.

How do I submit a request or complaint?

Send your request or complaint to us via hello@makstudio.com. We will process your request or complaint within 30 days. If it concerns multiple requests or complaints or if your request is complex, it may take more time. In that case, we will contact you within 60 days. We may ask you to identify yourself. In that case, we will request your details to ensure that you are the correct person to whom the personal data belongs.

12. What rules apply to this privacy statement?

Our privacy statement must comply with several conditions. These conditions are primarily outlined in the General Data Protection Regulation (GDPR). Additionally, the general rules under Dutch law apply to our privacy statement.

13. What cookies do we use?

You can specify which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can adjust our website to make it easier and more personalized for you. We do this using cookies. A cookie is a small text file that is placed on your device when you visit our website. We use the following types of cookies on our website:

  • Functional cookies, such as session and login cookies to track session and login information

14. What do we do with the data of minors?

Our website or organization does not specifically target minors. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have received this permission before visiting.

15. Do you have a question about this privacy statement?

If you have any questions about our privacy statement, feel free to contact us by sending an email to hello@makstudio.com. We are happy to help.